These controversies concerning the relationships amongst citizenship pressure, OCBs and CCBs might be due to ways that OCBs are measured. During the literature, OCBs have often been described as spontaneous behaviours and rated by colleagues or leaders (e.g.two). Other-rated measurements are unable to detect the behavioural motivations fundamental OCBs1,11. This https://www.youtube.com/shorts/ZsO9iQ1SGS4